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Office of Utility Regulation
 Agenda
Complaint Form
Minutes
Primary Objectives
Water/Wastewater Calendar
Water/Wastewater Commissioners
The Office of Utility Regulation is responsible for the regulation of 19 systems belonging to 11
for-profit owners of water and wastewater treatment facilities in the County. It was established
in 1999 to return jurisdiction from the State Public Service Commission
to the County. This function is funded by assessment fees as a
percent of the gross income of the regulated utilities. These
funds can be used only for regulation of these utilities.
The Office of Utility Regulation consists of a five-member volunteer board. The Citrus County
Water and Wastewater Authority (the "Authority") is empowered to take final action in almost all areas of regulation
of these utilities. In addition, there is staff to manage the daily interface with both
customers and utilities as well as undertaking such actions as
rate investigations, compliance with legal filing requirements,
and resolutions of conflicts.
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Customers of these systems who have a problem should first call the emergency
numbers listed on their billing statements. If the problem is not addressed promptly or if it is a
recurring problem that does not appear to be adequately addressed, you should contact this Office. |
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